Privacy Policy

What We Collect

We collect information you provide when placing orders: name, email address, assignment details, and uploaded files. We also collect standard server logs (IP address, browser type) for security purposes.

How We Use It

• To process your order and communicate about it
• To match your order with an appropriate specialist
• To send transactional emails (confirmation, delivery, revision updates)
• To detect and prevent fraudulent activity

What We Don't Do

• We do not sell your personal information to third parties
• We do not share your details with your institution or any academic authority
• We do not use your order content for marketing or AI training

Data Retention

Your account data and order history are retained for as long as you maintain an account. Uploaded files are retained for 90 days after order completion and then deleted. You may request account deletion at any time.

Security

We use TLS encryption for all data transmission. Access to order data is restricted to the assigned specialist and authorised staff only.

Cookies

We use session cookies only to maintain your login state. No advertising or tracking cookies are used.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. We will respond within 14 days.